Pros: Automatic!, inexpensive compared to litter. Better for the environment. No hauling heavy litter- reduced trash.
Cons: A good location is best; connected to drain. Cats do track litter around the house.
I bought my cat genie almost a year ago. I had bought one of the old models on clearance. My cats started using it immediately with no problems. After a few months it started to repeatedly give me a water sensor error (3 beeps). I called Cat Genie customer service and they were great! The error was due to a faulty sensor mechanism, not the cat genie. I did have to call a couple times to work with them on trouble shooting of course. They promptly replaced my whole unit and upgraded me. The unit works great! I've had it for months and it works so perfectly that I forget I have it. No more hauling litter, no cat smell, my cats are heathier for it. A great product!